Retail Sales Policy

Please take the time to read our Sales Policy.
Buyers may not be aware of how our ordering process takes place.

Minimum Order

Minimum order amount is $50.00 per shipping date.

Terms

Goose Creek accepts the following cards: VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER CARD.

Shipping

Goose Creek preferred method of shipping is UPS.

Shipping Charges

You shipping cost will be the rate charged by UPS. This will be added to your invoice.
Oversized and overweight items may incur additional shipping charges.

Returns

You may return items to Goose Creek for a refund or credit (minus Shipping and Handling), however, certain restrictions apply.

Return Guidelines

Returns must be approved by Goose Creek. Returns must be reported to Goose Creek within 10 days of purchase. There must not be any writing, pricing or any other marks on the item or the package The merchandise must be in the original carton and packaged properly.

Damages

If your order arrives damaged due to shipping, you must keep the original carton and packing for UPS. You must contact UPS regarding any damages incurred during shipping.
Goose Creek will not be responsible for damages due to shipping.

Mistakes Happen

We make every attempt to avoid errors in pricing, product information and product availability. If a mistake occurs, we reserve the right to correct it, and we apologize for the inconvenience it may cause. Item pricing is valid for the most current volume only and override any previous volumes.

Questions

If you have any questions, please call or write us at:
Goose Creek, Inc.
1157 Bryant Ridge Road
Liberty, Kentucky 42539
Toll Free 1-800-775-1388
Fax 606-787-5920
Hours: Monday-Friday 8:00 to 5:00 Eastern Standard Time